When there is no sound

Check the essentials

1. Check that you and Bruma are in the same voice channel and that Bruma has Connect and Speak.
2. Check Bruma’s volume in Discord, the player volume and whether the server has muted it.
3. If playback is paused, use /resume. In a Stage channel it may need permission to speak.
4. Try another track and check the service status. Avoid repeatedly adding the same playlist.

When to ask for help

If /skip leaves the queue silent, copy Bruma’s message and the failed track link. Share those details with support; never send tokens, passwords or private conversations. Premium cannot remove source access restrictions.